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Shipping Policy

At Torpedo7 we aim to get your order to you as fast as possible, at a price that won't break the bank. For NZ standard delivery orders, we use CourierPost delivery, excluding rural delivery addresses & bulky products.

Dispatch & Shipping Times:

North Island - expected delivery in 1-2 business days
South Island - expected delivery in 3-4 business days

Orders received over the weekend will be processed for delivery and shipped the following week.

For some of our bulkier products we're unable to use CourierPost and use a number of different providers depending on the product and your location. Due to the nature of these products please note that delivery can take a little longer and is typically 3-5 days from when we dispatch.

General Click & Collect orders when ordered before 3:30pm Monday - Friday are generally shipped within 1-2 days. We will contact you by text, email or phone call when your order is ready to collect in store. Click & Collect bulky orders will take 3-5 business days.

In all cases you will receive an email notification or call from the local Torpedo7 store once it is ready for collection. Click here to learn more about Click & Collect.

For all orders you will receive a Track & Trace reference via email upon dispatch.

Click here to view the full shipping policy.

Note: Delivery times will be impacted by statutory holidays as courier companies do not operate on these days. Business days are classed as Monday-Friday and exclude statutory holidays.

Shipping Category Price Example Products

Click & Collect

FREE*

Order online, pick up in a Torpedo7 Store or partner location.
Excludes XL bulky items (Class 5 - 6) - e.g. Kayaks, canvas tents, XL SUP's .

General Items

$5.99  for Club Members
(Free to Join)

Apparel, shoes, small bike parts, goggles - General products that aren’t bulky or heavy

General Items

$7.50 for non-club members

Apparel, shoes, small bike parts, goggles - General products that aren’t bulky or heavy

Class 2

$15

Bike forks, small tents, small fishing rods

Class 3

$25

Skis, Snowboards, wakeboards, wheelsets, bike racks, surfboards under 7ft – large but not heavy

Class 4

North Is $40
South Is $80

Bikes, framesets, large cycle trainers, surfboards 7-8ft

Class 5

North Is $60
South Is $100

SUP’s, longboards over 8ft, canvas tents, large cooler boxes, oversized tents

Class 6

North Is $75
South Is $140

Kayaks, XL Canvas tents, treadmills – oversized items, very heavy.

*Pricing Subject to change


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