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Winter Sale

Shipping Policy

At Torpedo7 we aim to get your order to you as fast as possible, at a price that won't break the bank. For NZ standard delivery orders, we use CourierPost delivery, excluding rural delivery addresses & bulky products. We also offer FREE delivery for orders over $150 for members of our O&A club. This excludes bulky items in classes 2-6 in the table below.

Dispatch & Shipping Times:

North Island - expected delivery in 1-2 business days
South Island - expected delivery in 3-4 business days

Orders received over the weekend will be processed for delivery and shipped the following week.

For some of our bulkier products we're unable to use CourierPost and use a number of different providers depending on the product and your location. Due to the nature of these products please note that delivery can take a little longer and is typically 3-5 days from when we dispatch.

For Click & Collect orders, we will contact you by text, email or phone call when your order is ready to collect in store. Click & Collect bulky orders will take 3-5 business days.

Click here to learn more about Click & Collect.

For all orders you will receive a Track & Trace reference via email upon dispatch.

Note: Delivery times will be impacted by statutory holidays as courier companies do not operate on these days. Business days are classed as Monday-Friday and exclude statutory holidays.

Shipping Category Price Example Products

Click & Collect

FREE*

Order online, pick up in a Torpedo7 Store or partner location.
Excludes XL bulky items (Class 5 - 6) - e.g. Kayaks, canvas tents, XL SUP's .

General Items

$5.99  for Club Members
(Free to Join)

Apparel, shoes, small bike parts, goggles - General products that aren’t bulky or heavy

General Items

$7.50 for non-club members

Apparel, shoes, small bike parts, goggles - General products that aren’t bulky or heavy

Class 2

$15

Bike forks, small tents, small fishing rods

Class 3

$25

Skis, Snowboards, wakeboards, wheelsets, bike racks, surfboards under 7ft – large but not heavy

Class 4

North Is $40
South Is $80

Bikes, framesets, large cycle trainers, surfboards 7-8ft

Class 5

North Is $60
South Is $100

SUP’s, longboards over 8ft, canvas tents, large cooler boxes, oversized tents

Class 6

North Is $75
South Is $140

Kayaks, XL Canvas tents, treadmills – oversized items, very heavy.

*Pricing Subject to change


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