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Fly Buys FAQ


How do I become a Fly Buys member?

Haven't got a Fly Buys account? It's easy to join and free. Click here to join Fly Buys

How do I redeem my Fly Buys rewards from Torpedo7?

Rewards must be redeemed with Fly Buys online at www.flybuys.co.nz or over the phone with Fly Buys on 0800 359 2897.

How do I collect Fly Buys points when shopping with Torpedo7?

Shop with Torpedo7 online or in-store, and earn Fly Buys points based on your total order value. Earn 1 standard point for every $25 spent in one transaction. When shopping online, simply enter your Fly Buys card number in the checkout and your points will be added to your Fly Buys account within 10 working days. When Shopping in store, simply present your Fly Buys card when purchasing product.


A customer can Live Chat Torpedo7 with their invoice number and their Fly Buys number, or contact our Customer Support team on 0800 44 44 88 should they have any questions regarding Fly Buys points being applied to their Fly Buys account.


Check your points balance here



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