FREE Click & Collect
Online Order Update Thursday 26th March
Pick up when we reopen.
If you have been notified your click and collect order is ready for pickup, and you weren't able to pick it up prior to closure, it will be available for pickup when we reopen.
If you have not been notified that your order is ready, we will notify you when it is ready to pick-up once we reopen.
All outstanding orders will be delivered once we are back up and running. If you wish to cancel your order, please contact us via email using this form.
Torpedo7 now offers FREE Click & Collect on all items!
Standard - Gear that's not bulky or heavy like clothing, shoes, bike parts & small tents.
Large - Large gear that's not heavy like surfboards, bike racks, inflatable SUPs, skis & snowboards.
Extra large - Bulky and/or heavy gear like hard SUPs and longboards, large tents, kayaks, treadmills & trampolines.
How Click & Collect works
Click & Collect is a delivery service that allows you to order on the Torpedo7 website, and pick up from a Torpedo7 store, or selected The Warehouse stores.
Once you add gear to your shopping cart and check out, just select store you would like to collect it from in the delivery options. The charge (if applicable) will then update to relect the appropriate shipping rate.
Picking up your purchase in store
You'll need a copy of your order reference or photo ID to be able to collect your order. If you have someone collecting your order on your behalf, make sure they have a copy of your order reference.
How long will Click & Collect take to arrive in store?
We will contact you by text, email or phone call when your order is ready to collect.
Standard and Large - North Island expected delivery in 1-2 business days, South Island 3-4 business days.
South Island - expected delivery in 3-4 business days.
Extra large - North Island expected delivery in 3-5 business days. South Island expected delivery in 5-7 business days.
In all cases you will receive an email notification or call from the local Torpedo7 store once it is ready for collection. To view the full shipping & delivery policy click here.