Delivery

Delivery Update

Temporary dispatch and courier delays: Continued COVID19 restrictions and higher parcel volumes are impacting dispatch and delivery timeframes across our delivery partner networks.

Please refer to NZPOST for the delivery of standard size items and Mainfreight for the delivery of rural, large / extra large or bulky items for the most up to date information on delivery timeframes.

*FREE Home Delivery on Orders Over $99 for Club Members (standard sized items).

Free delivery applies to standard sized items - outlined in 'Shipping Categories' below. Large and extra large are excluded. For information regarding shipping sizes, see below.

Shipping categories

1- Standard: Items that are not bulky or heavy like clothing, shoes, bike parts & small tents.

2- Large: Large items that are not too heavy like bikes,surfboards, bike racks, inflatable SUP's, skis and snowboards.

3- Extra large: Bulky and/or heavy items like hard SUP's and longboards, large tents, kayaks, treadmills & trampolines.

Standard delivery times:

Standard Items

North Island	South Island
Expected delivery in 1-2 business days	Expected delivery in 3-4 business days

Extra Large Items

North Island	South Island
Expected delivery in 3-5 business days depending on your location and courier logistics	Expected delivery in 5-7 business days

Note: Delivery times will be impacted by statutory holidays as courier companies do not operate on these days. Business days are classed as Monday-Friday and exclude statutory holidays. Sorry, Torpedo7 does not ship outside of New Zealand.