Delivery
FREE Delivery over $75 for Torpedo7 Club Members
Members of The Torpedo7 Club receive FREE delivery on orders over $75! This excludes items in shipping classes 2-6 in the table below which are charged at their standard shipping rates.
Kayaks and bulky fitness equipment such as treadmills and trampolines, are also shipped to members for FREE! To make the most of these exclusive shipping deals and more Join the Torpedo7 Club For Free!
Torpedo7 now offers FREE DELIVERY ON BIKES!
Our Trek, Giant and Liv can be bought online, but will need to be collected from a store. When you invest in a Giant, Trek or Liv bike we want to ensure you get the ultimate cycling experience. Torpedo7 branded bikes can be shipped to your door free of charge!
We also offer FREE delivery for orders over $75 for members of our Torpedo7 club. This excludes items in classes 2-6 in the table below.
Dispatch & Shipping Times:
North Island - expected delivery in 1-2 business days
South Island - expected delivery in 3-4 business days
Orders received over the weekend will be processed for delivery and shipped the following week.
For some of our bulkier products we use a range of couriers depending on the product and your location. Due to the nature of these products please note that delivery can take a little longer and is typically 3-5 days from when we dispatch.
Click & Collect:
For Click & Collect orders, we will contact you by text, email or phone call when your order is ready to collect in store. Click & Collect bulky orders will take 3-5 business days to get to your preferred store if they don't have the item in stock.
Click here to learn more about Click & Collect.
Track your order:
For all orders you will receive a Track & Trace reference via email upon dispatch.
Note: Delivery times will be impacted by statutory holidays as courier companies do not operate on these days. Business days are classed as Monday-Friday and exclude statutory holidays.
| Shipping Category | Price | Example Products |
|---|---|---|
Click & Collect |
Dependant on shipping class as per below |
Order online, pick up in a Torpedo7 Store or partner location. |
|
General Items |
$5.99 for Club Members |
Clothing, shoes, small bike parts, goggles - General products that aren’t bulky or heavy |
General Items |
$7.50 for non-club members |
Clothing, shoes, small bike parts, goggles - General products that aren’t bulky or heavy |
Class 2 |
$15 |
Bike forks, small tents, small fishing rods |
Class 3 |
$25 |
Skis, Snowboards, wakeboards, wheelsets, bike racks, surfboards under 7ft – large but not heavy |
Class 4 |
North Is $40 |
Framesets, large cycle trainers, surfboards 7-8ft |
Class 5 |
North Is $60 |
SUP’s, longboards over 8ft, canvas tents, large cooler boxes, oversized tents |
Class 6 |
North Is $75 |
Kayaks, XL Canvas Tents, Treadmills, Trampolines – oversized items, very heavy. |
*Pricing Subject to change
