| Frequently Asked Questions | Red | Orange | Green |
| Are face coverings required? | ✓ | ✓ | N/A |
| I'm not vaccinated, can I still shop? | ✓ | ✓ | ✓ |
| Does social distancing apply? | ✓ 1 metre inside, and outside if capacity limits are reached |
✓ 1 metre inside, and outside if capacity limits are reached |
N/A |
| Will your store teams be vaccinated? | ✓ Our entire team will be vaccinated by 16 January 2022 |
✓ Our entire team will be vaccinated by 16 January 2022 |
✓ Our entire team will be vaccinated by 16 January 2022 |
| Will your store teams be wearing PPE? | ✓ | ✓ | N/A |
| Are safety measures in place for teams visiting customer's homes? | ✓ | ✓ | ✓ |
| Will I be required to sign-in when entering one of your stores? | ✓ Yes this is encouraged by the government |
✓ Yes this is encouraged by the government |
✓ |
| Will contractors and suppliers in store be vaccinated and their vaccine passes pre-validated? | ✓ | ✓ | ✓ |
| Are contactless transactions available? | ✓ | ✓ | ✓ |
| Will you be limiting the number of customers in a store at any one time? | ✓ There may be occasions where we might limit the number of customers in the store at any one time |
✓ There may be occasions where we might limit the number of customers in the store at any one time |
N/A |
Shopping In-store Under The
Traffic Light System
Shopping In-store Under The
Traffic Light System
Learn more about how we're operating under the different colours
Not sure what colour your region falls under? Check here
