| Frequently Asked Questions | Red | Orange | Green |
| Are face coverings required? | ✓ | ✓ | N/A |
| I'm not vaccinated, can I still shop? | ✓ | ✓ | ✓ |
| Does social distancing apply? | ✓ 1 metre inside, and outside if capacity limits are reached | ✓ 1 metre inside, and outside if capacity limits are reached | N/A |
| Will your store teams be vaccinated? | ✓ Our entire team will be vaccinated by 16 January 2022 | ✓ Our entire team will be vaccinated by 16 January 2022 | ✓ Our entire team will be vaccinated by 16 January 2022 |
| Will your store teams be wearing PPE? | ✓ | ✓ | N/A |
| Are safety measures in place for teams visiting customer's homes? | ✓ | ✓ | ✓ |
| Will I be required to sign-in when entering one of your stores? | ✓ Yes this is encouraged by the government | ✓ Yes this is encouraged by the government | ✓ |
| Will contractors and suppliers in store be vaccinated and their vaccine passes pre-validated? | ✓ | ✓ | ✓ |
| Are contactless transactions available? | ✓ | ✓ | ✓ |
| Will you be limiting the number of customers in a store at any one time? | ✓ There may be occasions where we might limit the number of customers in the store at any one time | ✓ There may be occasions where we might limit the number of customers in the store at any one time | N/A |
Shopping In-store Under The
Traffic Light System
Shopping In-store Under The
Traffic Light System
Learn more about how we're operating under the different colours
Not sure what colour your region falls under? Check here
All stores are available for safe, contactless Click & Collect. If you're feeling unwell or are self-isolating, please send a friend or family member to collect your order. If another person is collecting an order on your behalf, you will need to advise the store of their details prior to arrival. Please ensure that you bring in proof of purchsae and a valid photo ID (driver's license, passport or 18+ card) when collecting your order.
