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Christmas Delivery Guide


To keep it simple as you work through your Christmas shopping list or prepare for the holidays, here's our quick Christmas cut-off guide to ensure you're not sitting around an empty tree on Christmas day. The dates and times shown below are based on information provided by our carriers. As a general rule, it's always safer to order well in advance of these dates to ensure your order arrives on time.


Christmas Delivery Cut-Off Dates


Order Before 3.30pm Thursday 21st December for Pre-Xmas Delivery*
*Excludes bulky items, dangerous goods & rural delivery

Small Items (Class 1)

Bulky Items (Classes 2 - 6)

Order Before 3.30pm Thursday 21st December

North Island - 3.30pm Thursday 14th December
South Island - 3.30pm Monday 11th December



Small Items (Class 1)
Order Before 3.30pm Thursday 21st December



Bulky Items (Classes 2 - 6)
North Island - 3.30pm Thursday 14th December
South Island - 3.30pm Monday 11th December



No Delivery Days


On statutory holiday dates our delivery partners CourierPost & Toll will not be delivering orders. Our distribution warehouses will also be closed on these dates so orders received during these periods will not be dispatched until the day following the last public holiday.

December 24th - December 26th (Closed for Christmas)
December 31st - January 2nd (Closed for New Years)



Store Opening Hours


Missed the online delivery cut-off? Not to worry, our stores nationwide are open late during the Christmas season so there is still time to pick up a last minute gift or prepare for your summer holiday. View our Christmas store hours below.



Customer Service


If you have any questions around eligibility for pre-xmas delivery, or have questions about an order in transit, please contact our customer service team. Or, if you already have a Track & Trace number please visit CourierPost.




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